Description
Shipping Policy:
- We offer free shipping on all orders exceeding £80.
- Standard Shipping Orders are dispatched via Evri.
- Express Shipping Orders are dispatched via DPD Next Day.
- The usual shipping duration for our UK customers ranges from 1-3 working days.
- Should you opt for our racket restringing service, kindly account for an additional day to the shipping time.
Return Policy:
- Our customers are entitled to return any item within a 30-day window, provided the items are in their original condition, unused, and with the tags intact.
- If required, we can facilitate return labels at a subsidised fee.
- Please note that for rackets which had string upgrades, there will be a deduction of £20 from the refund amount.
- Read our full return/exchange policy here
Warranty:
- We stand by the quality of our products. All items purchased come with a 1-month warranty.
- In the event of any product issues, we will collaborate with the manufacturer to ensure the problem is addressed promptly and effectively.
By purchasing from our ecommerce store, you agree to the stipulated policies.