Smash UK Ecommerce Racket Store Shipping Policy

1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund the total amount of your order, using the original method of payment.

2. Delivery Time

We aim to offer a 2-3 day delivery on most goods purchased for UK addresses, excluding Northern Ireland, Isle of Man, Scottish Islands, and the Channel Islands. Deliveries to these locations may take up to 7 days.

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. They are to be used as a guide only and are subject to the acceptance and approval of your order.

Unless there are exceptional circumstances, we make every effort to fulfil your order within 10 business days of the date of your order. Business day mean Monday to Friday, except holidays. Please note we do not ship on Sundays.

The date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

3. Additional Delivery Instructions

You can provide special delivery instructions on the checkout page of our website.

4. Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.

Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.

5. Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at info@smashuk.co.

6. Questions

If you have any questions about the delivery and shipment or your order, please contact us at sales@smashuk.co.

By placing an order with Smash UK, you agree to our Shipping Policy. We reserve the right to change this policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.